Contact the Atelier
Whether you’re looking for a custom-fit fedora or need advice on which style best suits your face shape, we’re here to help. Every hat is a collaboration between the maker and the wearer—let’s start yours today.
Track Your Creation
See the status of your handmade order.
Packaging & Delivery
How we protect your hat during its journey to you.
The Millinery FAQ
Everything you need to know about our process.
Returns & Resizing
Our commitment to
the perfect fit
Find Us
Tirane, Albania
Support
Call: +355 68 254 6792
Email: order@hatme24.com
Working hours
Mon – Sat: 08:30 – 20:00
Sun: Closed for Crafting
Have Any Questions?
Choosing a handmade hat is a personal journey. From measuring your head circumference to selecting the right felt weight, we’ve gathered the most common questions to help you choose a piece you’ll wear for a lifetime.
Frequently Asked Questions
Finding your size is easy! Use a soft measuring tape and wrap it around your head, approximately 1cm above your ears and across the mid-forehead. If you are between sizes, we always recommend sizing up; we provide sizing inserts with every order for a snug fit.
Yes. Since every hat is made to order, we can often accommodate minor custom requests such as ribbon color changes or specific brim widths. Please contact us before placing your order to discuss your vision.
To maintain the shape and finish, always handle your hat by the brim, not the crown. Store it upside down on its crown or on a dedicated hat hook. For dust, use a soft-bristled brush in a counter-clockwise direction.
SECURE Shipping
On all orders
Secure Payment
Safe & encrypted checkout
Easy Returns
30-day satisfaction guarantee
Have Questions?
Contact our artisan team